Privacy Policy
1.0 Introduction
Protecting your privacy is important to us. This Privacy Policy (“Privacy Policy”) is meant to help you understand how we collect, use and share your personal information and to assist you in exercising the privacy rights available to you. This Privacy Policy discloses the privacy policies for http://www.myreimentor.com and its related applications (hereinafter, “us”, “we”, “My REI Mentor, LLC,” or “My REI Mentor”).
2.0 Scope
This Privacy Policy applies to personal information processed by us in our business, including on our websites, mobile applications, and other online or offline interactions (collectively, the “Services”).
This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services. Also, please note that, unless we define a term differently in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. So, please make sure that you have read, understand and agree to our Terms and Conditions before using our Site or Services.
This Policy applies to our operating parents, divisions, subsidiaries, affiliates, and branches, including any additional subsidiary, affiliate, or branch that we may subsequently form.
3.0 Information Collection, Use, and Sharing
3.1 Information You Provide Us
Our primary purpose for collecting personal information from you is to provide and improve our Services, to administer your use of the Services (including your Account, if you are a User or Member), and to enable you to utilize our Services. We collect certain data from you directly, such as information you provide us voluntarily, data about your participation in courses, and data from third-party platforms you connect with My REI Mentor. We also collect some data automatically, such as information about your device, browser, and analytical data, such as how you interact with our Services and time spent browsing our Site.
3.2 Account Information
If you create an Account, we’ll collect certain personally identifiable information (“PII”) that can be used to identify you, such as your name, email address, mailing address, phone number and date of birth. If you create an Account using your login credentials from one of your social network accounts (“SNS Accounts”), we will be able to access and collect your name, email address and other PII that your privacy settings on the SNS Account permit us to access. If you create an Account through our Site or one of your SNS Accounts, we may also collect your gender, date of birth and other personal and non-personal information relating to you.
3.3 What Data Is Collected?
We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:
| Data Category | Description |
|---|---|
| Account Data | In order to use certain features, like accessing course content, you need to create a user account, which requires us to collect and store your email address, password, and account settings. When you use certain features on the site, you may be prompted to submit additional information including occupation, date of birth, and phone number. |
| Profile Data | You also have the ability to provide additional profile information, like a photo, social media profiles, interests, and more. Your Profile Data will be publicly viewable by others. |
| Shared Content | Sections of the website allow you to interact with other users and share content publicly. Any shared content may be viewed by others, depending on where you share such content. |
| Learning Data | When you access course content, we collect data including assignments, quizzes, surveys, and additional information shared as part of an online learning experience. |
| Payment Data | We collect certain information about you and your related payment method, as necessary to process purchases, orders, and subscriptions. You must provide certain payment and billing data directly to related payment service providers, including your name, credit card information, billing address, and ZIP code. For security purposes, we do not collect or store sensitive cardholder data, such as a full credit card number or other authentication data. Instead, your information is tokenized and processed by a merchant that is PCI Level I compliant. |
| Communications | If you contact us for support or other purposes, we will collect and store your contact information, messages, or any other data you share, such as your name, email address, location, or anything else you may provide or that we collect through automated means. |
3.4 How Is Data Collected?
We collect Personal Data about you when you provide such Personal Data directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.
Information we collect directly from you:
We receive certain Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:
– First name
– Last name
– Email address
– Mailing address
– Telephone number
– Country
– Any other Personal Data you may choose to share via our website or communication with our team.
We collect and process these categories of Personal Data as a matter of contractual necessity so that we can provide the Services to you in accordance with our Terms of Service. For example, we cannot open an account for you if you do not provide us with your first and last name. When we process Personal Data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such Personal Data.
We may also collect user content from you when you provide it to us. For example, the Services allow you to provide us with comments, posts, and user writing samples that you submit, and you may choose to provide Personal Data (such as your name) in such content. By sharing this user content in a public forum, you are choosing to disclose any Personal Data included in such content, and we do not have control over your decision. We process user content, including any Personal Data included in any such user content, on the basis of our legitimate business interest in providing you with the Services.
3.5 How Is Data Used?
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below. In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such Personal Data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection. From time to time, we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.
3.6 Your Access to and Control Over Information
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide the Services to you and improve the Services for all users generally. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.
4.0 Security
We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity.
5.0 Cookies
We use cookies on Our website. Cookies are small text files that are placed on your machine to help the site provide a better user experience. Essentially, cookies are information saved by your web browser. When you visit a website, the site may place a cookie on your web browser so it can recognize your device in the future. If you return to that site later on, it can read that cookie to remember you from your last visit and keep track of you over time. We may also use clear pixels in emails to track deliverability and open rates. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide annonymous tracking data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
6.0 Aggregated Statistics
We may also use Personal Data in aggregate form for purposes of research or analysis. In order to better understand and serve the users of the Site and Other Services, My REI Mentor often conducts research on its customer demographics, interests and behavior based on Personal Data we gather. Although this aggregated data may be based in part on Personal Data, it does not identify you personally. We may share this type of aggregated data with a variety of third parties, including its parents, subsidiaries, affiliates, agents, and current and prospective business partners.
We may use aggregated data collected from the Site for site administration, advertising and promotional purposes, and we may share such information with various affiliated and unaffiliated entities for such purposes. For example, IP addresses are used for the purposes of system administration and to provide aggregated data to advertisers about the volume of use on Our website. We may also enter into agreements with outside companies that possess technology that allows Us to customize the advertising and marketing messages you receive on the Site. This data may be shared with these companies for this purpose. We may also use aggregated to help manage or service data for third parties.
7.0 Links to External Sites
The Services may contain links to third-party services. We do not own, operate, or control the websites of third-parties. Accordingly, this Privacy Policy does not apply to any services maintained or operated by third-parties. When you click on those links, you will go to a third-party website where you will be subject to that service’s privacy policy or similar statement and terms of use, and we encourage you to read that policy statement. We are not responsible for the privacy practices of other services, and we expressly disclaim any liability for their actions, including actions related to the use and disclosure of personal information by those third parties.
8.0 Privacy Policy Changes
From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.
As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.
9.0 Concerns
If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our team (including our Data Protection Officer) at team@myreimentor.com.